Appendix B - Product Support

If you should encounter a problem while using a Tachyon Software product that you believe is the result of a defect with the product or documentation, please contact Tachyon Software’s support organization. You may contact us in any of the following ways:

• Voice: +1 303 722 1341
• Facsimile: +1 303 991 6235
• Electronic mail: support@tachyonsoft.com

When reporting a problem, please supply the following information:

• Your name and company.
• How we can contact you, and when.
• The name, version, release, and modification level of the product.
• The name and version of your operating system.
• A description of the problem.
• A copy of any related error messages.
• A listing of the options in effect.

A form is provided in the TOS_ReadMe.txt or tos.readme file for your use when reporting problems via electronic mail.